Here is one of the team in Reach yesterday, fixing a broken radio on one of our distribution centres.
UPDATE 6pm 3/3/15 All networks are now back to normal – if you still have problems, switch your router and the Power Over Ethernet black box that is linked to your aerial off at the mains for 5 seconds and then back on. This will reboot both devices. UPDATE 11.17am […]
We have some emergency maintenance to do between 9am and 11am today (15th January) that will affect some of our customers. We have already tried to contact those customers via phone and email. This work is critical to avoid a longer, unscheduled outage in the near future. All services will […]
If you watched The One Show tonight, you’ll have seen our founder Andrew Glover talking about internet service from the top of Ely Cathedral!
We are now live in Barway, Padney and Soham Cotes! If you live there, get in touch and we’ll sort out a superfast internet connection for you. If you know anyone who lives there, please share this post! Thanks, The Air Team.
We had wind damage to a mast in the Cage Hill area in Swaffham Prior. This is now resolved. If anyone else has any service issues, please contact us.
We are now live in: Ely and most surrounding villages Soham Littleport Barway Wicken Reach Swaffham Prior Upware Chittering Prickwillow Hasse Fen Great Fen Please click here if you wish to get superfast broadband in any of these communities. If you want us to bring superfast broadband to your community, then please register […]
To all our customers: It has come to our attention that a small number users may have their mail configured using incorrect settings. If you are still unable to access your email from a mail client then this could be the reason. ALL references to where to collect mail from (the […]
UPDATE: THIS ISSUE IS NOW RESOLVED. THE EMAIL SERVER IS UP AND RUNNING OLD: We have an issue with the email server from 9.30pm on 8/6/15. We are working to resolve it. We will post an ETA for the fix as soon as we know more.
BT have arrived in Prickwillow….sort of. Half the village are unable to get a connection, which is less than satisfactory. Air are on the case though – we have taken over the street cabinet, and have agreed nearly everything we need to get a superfast backhaul into it. Using 4SG […]